Complaint: Customer Service SWA CLASS ACTION against rewards program
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  #3  
Old Mar 31, 2011, 4:36 PM
poshpilates poshpilates is offline
 
Join Date: Mar 2011
Posts: 4
Thumbs down Southworst Air retards program

I need 30 people to start a class action against southwest for taking way they're hard earned saver award from the old program to the new one. If you did not know and feel you were not notified by Mar. 1 2011.You had to switch over and if you did not well you are out of luck.You lost your free roundtrip ticket.I have called a few class action law firms and we need 30 people to start one .Only thing is,we need some documentation and everything is electronic with southwest. Well, I get their click & save emails but I did not get one about switching over to the new program by Mar. 1st.
Super disgusted at how they have treated me thus far. There is no loyalty!
I had flown southwest for years and because of a health issue could not fly for the last 2 years. This is how they treat me? Lost my free roundtrip ticket that i took an extra trip just to meet requirement by old deadline.
O well they said?