Double billed and it's my fault?
I purchased 4 roundtrip tickets and was double billed for a second set of identical tickets; same dates, same passengers, same destinations. Instead of acknowledging their billing error and refunding the second set of erroneous tickets, Continental Airlines is pointing their finger at me and alleging that I knowingly purchased the same seats twice. Customer service is rude and unprofessional and say they can't (or won't) do anything to help... I will never, EVER fly with these idiots again!
|