[phynew]

Grandma & Grandpa were denied a pass to accompany their daughter (from Warner-Robbins military base in Georgia) her 3 month old & 2 yr old daughters to the gate at Milwaukee's Mitchell International...going thru security the 2 yr old bolted, mom was in tears trying to manage infant and luggage alone...a second request was made to Delta's agent, "please, can't one of us help her thru security to the gate?"...the agent's rude response was "buy your own ticket next time"..security at Milwaukee was helpful, and couldn't understand why Delta was being so hardnosed...
Grandparents make numerous trips to the Georgia base...but, no more Delta....Air Tran here we come.