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Old Apr 26, 2011, 8:12 PM
genghiskhan genghiskhan is offline
 
Join Date: Apr 2011
Posts: 1
Default Reinstating Ticket That Is Less then 2 weeks expired

Continental sucks at their customer service levels.
I had knee surgery preventing me from travelling and have $900 of credit that I can't access anymore. The Dr. just gave clearance to travel and I am trying to book a ticket however can't use it anymore.

Really unprofessional even when I tried to provide a Dr. report, they wouldn't have any of it. Their customer service department sucks. It took 62 minutes of hold time to get someone on the otherside of the line.

Feel really cheated.