Quote:
Originally Posted by The_Judge
You last 2 posters are failing to realize that this is a gate agent's view of things. He/she has no control over policy, only to follow it. I would have expected jw to at least have a grip on that.  |
Well isn't the agent representing the airline? I'm pretty sure that the anger is not meant for the agent personally, but more so for the airline.
"Just doing my job" is never an excuse that was accepted in the courts, why here?