Complaint: Customer Service American is just wrong!!!!
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  #3  
Old Apr 29, 2011, 10:14 PM
Ombudsman Ombudsman is offline
 
Join Date: Feb 2011
Posts: 136
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Quote:
Originally Posted by DKing View Post
I specifically asked the question will I be in the same class of service and will they be able to change me to JFK from Newark because there were no other flights this day to Newark. He replied yes.
Specifically, what class of service were you booked in for your LAX to EWR flight?

A320FAN if you'll check AA's website you'll see they do indeed have a morning non-stop from LAX to EWR.