This may be a duplicate
on 6/4/07 i started to make a request for a pin number to my
deltskymiles account (2025495215) and after numerous tries to contact
a person I had to file a complaint. I was finally conteced on 6/13/0 and
immediately secured tickets for my daughter and son-in-law. However
we were charged $50.00 EACH because of the 21 day required.
IF YOU HAD ADVISED ME WHEN I FIRST REQUESTED A PIN NUMBER WE
WOULD HAVBEEN ABLE TO SECURE THE TICKETS without a penalty
Therefore I am making a request for a refund of the $100.00 penalty
charge
Kindly contact me at
jgerst1@bellsouth.net
Jerome H. Gerst