Gotta be a put on.
This reminds me of a guy I was behind in Tampa after dozens of flights were cancelled because aircraft couldn't get in because there was weather in Miami. This dude was out of his mind and the guy behind the counter asked him, "what would you have me do sir?". The customer responded, "I would have you get me and my wife a GD airplane now!".
Me and the counter guy cracked up laughing. Which only offended Mr. Nutso.
They just don't have any sense of their surroundings. It is all about them.
But at least his bags flew for free...
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