Complaint: In-flight Issue How would you have reacted?
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Old May 10, 2011, 12:42 AM
MLH MLH is offline
 
Join Date: May 2011
Posts: 14
Default How would you have reacted?

Had a great trip to Disneyworld and back last week. SW Flight from Indy to FL was great and entire week was spectacular. However, when my wife and 2 kids were traveling back to INDY on Mothers day we had a strange experience with a flight attendant that upset my wife on her special day. Here is the situation --My wife and I discovered that on Mother's day SW gives complimentary drink to all mothers. My wife is not much of a drinker but ahead of time she said see would order a beer and if she didn't like it she would just trade me for the coke I planned to order. Kind of a win , win for both of us because I like beer and she likes coke so I kind of figured she might give me the beer and after a sip. She ended of giving me the beer so the plan worked out for me. Well later the flight attendant was picking up trash and she asked me if I would be paying for my beer with cash or charge. I said my wife gave it to me because she didn't like it and she replied with "then why did she order something she didn't like..these drinks were for mothers only"...I didn't really say much to her but I thought these things: If my wife orders the SW complimentary beer she is allowed to do with it as she desires which might be drinking it, giving to her husband as a nice gesture, pouring on the floor, or perhaps drinking it and then shoving then empty can up the ass of a rude flight attendant(not really). She must have thought she was going to save the company financially by preventing the loss of one complimentary drink by two scam artist. Anyway, long story short ; My wife and I both thought to ourselves why does this lady care what my wife does with her complimentary drink and we kind of confronted her about that point later in the flight as she passed by us. My wife expressed her disgust about her comments to me and got her name and badge #. We might file a complaint for harassing us about it. My wife and I didn't need extra stress after a long week at Disney with 2 kids. We were also dealing with my sons ear infection on Mother's day.

Just wandered other peoples thoughts on this situation.