Quote:
Originally Posted by pabu
During the December 2010 big freeze, BA asked us online to cancel our flight to the US in order not to add to the chaos. We canceled and re-booked with another airline. For technical reasons, our cancellation had not gone through correctly.
4 months worth of requests to BA customer relations and complaint department (who just keep sending us back and forth) have not brought a solution any closer and weird things have happened to our bookings since.
Read the entire story on http://troublewithba.com! |
Switzerland is covered by the EC Regulation 261/2004 comepensation for airline passengers denied boarding, flight cancellation or long delays.
This may compensate you and the other passengers with Euro 600 each.
Have a look at euclaim.com