Jimworcs, Jamesr44,
Thanks for your valuable suggestions.
The most annoying thing about this case to us is repeating our case over and over again and then waiting for weeks for something to happen or not to happen. Going to any kind of court will just be more of that.
As somebody at British Airways should by now know what we are asking for, and as I don't think we are asking for anything unreasonable, my strategy is to show BA we are unwilling to give up by putting pressure on them in an area I like to work in and which allows, with some perseverance and imagination, Mr. Nobody to be some kind of a match to a giant like BA: the Internet.
I published our page last Friday, the following Monday we got an email promising that our case is being passed on to refunds - maybe this strategy is actually working!
If not, the Air Transport Users Council will certainly be worth a shot.
Even though the compensation might amount to a similar sum, I'd rather not go this way, simply because our demands are clear and I don't want to distract from them.
I am however thrilled by the quick and warm response to our case by the Internet community so far.
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