I need a new airline program...I've always been able to re-up expired unused credits as many times as I needed to. No mas, no mas. With the advent of the BS points program, it's use it or lose it for previously earned rewards. I've been with SWA since they took on, and beat, Air Cal and PSA. No mas, no mas. I'm no longer a frequent flier, but generally earn 2-3 trips a year on my credit card.
When I complained about the new program, the Customer Service person repeatedly told me how much everyone loves it. I told her to go to her RR blog site and read the comments...
Any ideas on which program I should switch to?
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