That is a bad experience... But I am not sure what you wanted the gate agents to do to take care of you? I can understand writing to AA after the event and letting them know that you felt inconvenienced... But once you were underway, your ultimate delay was several hours. I can't think of what the gate agents were supposed to do, other than provide information. When you say they didnt seem to want do a thing... What do you feel they should have done?
I think AA will argue they did their best to accommodate you by rearranging the flights from Tulsa, and ultimately got you to your destination several hours late. This clearly cost you money, and whilst they are not strictly liable in these circumstances, I think you could reasonably expect perhaps a voucher off future travel. However, gat agents wouldn't be in a position to offer this.
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