May 17, 2011, 7:32 AM
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Airline Employee (NOT OFFICIAL REP)
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Join Date: Jan 2011
Posts: 363
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Quote:
Originally Posted by BobTuba
I had a reservation this morning and two Delta agents clearly assured me today -- one this morning and one at 9:22 PM PT -- that the price would be $641 as long as I purchased the ticket by 11:00 PM. I called at $10:00 PM, and the Delta agent told me they were wrong, and the price was $801. That's bait and switch. I could have gone to another airline in the interim. Supervisor Terry Matthews told me two Delta agents didn't know because they hadn't tried to ticket the reservation.
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Fares
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