Quote:
Originally Posted by jimworcs
You are right.. Airline employees lie regularly.... Especially Delta. I guess all you can do is tape the calls...they are liars
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Delta's computer programming makes liars out of their agents. The agents see the reservation and the fare and tell you it's there. They tell you it will stay that price until a certain time and date, not knowing they're wrong -- and misleading the consumer with false statements.
It's not until you try to pay that the agents discover they can't sell you the tickets at the price you've been told it would be. So, once you're ready to pay, they refuse to sell it to you at the price they've assured you the price would be, and ask you for more money. That's bait and switch. If Delta were losing money, rather than making money with this scam, they would fix their computer program or expend the expense of training their employees.