Complaint: Canceled / Delayed / Overbooked delta canceles flights to save money
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  #2  
Old May 29, 2008, 3:07 AM
zuzi zuzi is offline
 
Join Date: May 2008
Posts: 8
Default Delta is Dead!

It is becoming obvious that Delta is not allowing passengers on their flights for bogus reasons in order to save money. I arrived at JFK for a night flight to Phoenix 45 minutes early which I booked from my home in Tokyo...a long flight. They told me that I was three minutes late to check in my bag!?!? I said "Ok..i'll ditch the bag" at which point "Joe" at the Delta counter said "you can't get on the flight (which was obviously over sold) but, for 100.00$ we will put you on the early flight tomorrow morning"!? I was blown away.
When I told him that my Mom who has Parkinson's is taking the bus from Flagstaff to Phoenix to meet me there, he laughed and said "it's not my problem lady"...Delta = Rude & Cruel & Unusual punishment! I think that their merger with Northwest may hurt that airline as well.