Quote:
Originally Posted by AADFW
While I agree that the OP is either grossly exaggerating or emotionally impaired, I do think it would be prudent to take a step back and analyze this complaint objectively.
The airline, according to the OP, made a written promise to provide an accommodation during his transit. In making his travel plans, the OP relied upon this written promise. Upon showing the APO management actual evidence of this promise, the OP was denied what he was entitled to, then summarily lied to. This resulted in his sitting around the less than pleasant KL terminal for 6+ hours immediately following an 8 hour and 40 minute international flight. I'd be pretty steamed too under those circumstances.
While complaints about lack of food and dissatisfaction with the free accommodations are clearly way out of line, the core of the complaint is perfectly valid and deserving of due consideration and an apology by the airline.
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@AADFW , THANK YOU for your empathy , Well you are right I was Emotional ..Man I was doing 5 International flights getting from Australia to Sweden ...and the Jet Lag and STREES with excess baggage lack of sleep , the Airline should know better . At the end of the day , I gave the AIRLINE an OPTION , all they had to do was tell me Hey we cannot provide Hotel Accom . I was MORE THAN HAPPY to fend for myself , come on , When I pay €2000 for my flight what is a €50 a B&B in return peace of mind and good health .
Making me wait for 6 hrs in the transit lounge after a long flight is way out of line . I do 20 international flights every year and i know a thing or two about travels ...The other guy needs a see a shirk or get out of the line for spastic benefits ...Why is he so rude to me ...he is just an ******* ..with his head stuck in his ass !