Unfortunately complaining to the government will not do much as the government had a part in what happened. When there is weather around an airport the FAA makes the determination to limit the number of aircraft taking off and landing and by how many. You were flying into Delta's main hub. If the FAA decided, for instance, to cut 30% of the traffic into/out of ATL guess which airline is going to get the "loin's share" of the remaining slots?
Now, once the slots are eliminated it then falls to each airline to decide what to do with the remaining slots. I'm guessing AirTran decided to use the slots they had left to allow planes that were already in the air to land. Your Tampa flight being a relatively short distance from Atlanta remained on the ground as they were probably hoping for more landing slots to open up later. That obviously didn't happen so ultimately your flight was cancelled. It's very inconvenient, but it happens. At your first instinct that the Delta flights were getting out while yours was not you should have been on the phone to your travel agent to book one of those flights. Since your AirTran flight was cancelled your company would have received a refund for the unused ticket.
|