wow how does one begin to respond to a complaint or even the response to said complaint? First you're responsible for getting yourself to the airport, through security and at your gate in time for your flight. (we all know this, right). You the passenger. If you decide to walk away to get coffee, use the phone, take a pee break, whatever, who's fault is it that you miss the flight and why should one receive denied compensation for that? clearly the act was not involuntary at all, even if they don't make final boarding calls, how can you fault airtran for this guy going to get coffee and stay away from the gate, when the flight is boarding? Not only that he states he was in clear view of the gate yet made no effort to go to the gate himself to board his flight, but chose to wait to be called? Shouldn't the act of other people getting up and going through the doors enough to warrant you to also follow suit? Sorry but no, it's his own fault the flight was missed and you can't fault anyone else for this guy lacking common sense.
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