Complaint: Customer Service JetBlue wrecks guitars & refuses liability.
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  #7  
Old Jun 5, 2011, 4:15 PM
Emily Raw Emily Raw is offline
 
Join Date: Jun 2011
Posts: 3
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@bilingual: Interesting. In fact, those very rules you cite state quite clearly that the guitar ought to have been allowed on board for a fee, an option which was never offered to us. It fits easily in the overhead & there was more than enough room on the plane. Thank you. I will be using this information to support our complaint.