Complaint: Frequent Flyer Program $9 Club Cancellation
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  #2  
Old Jun 8, 2011, 8:57 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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Write by registered letter telling them to cancel the membership. Copy thus letter to your bank. They cannot require six weeks notice unless you agreed to this in your original contract. The fact that it takes them 6 weeks to process customer requests is irrelevant. If they charge you, you are entitled to a refund and you can sue in small claims. It all depends on the terms of your original agreement.

Incidentally, you can ask the credit card to reverse the charge, if you can prove you cancelled the charge I. Time. The certified letter to your bank and Spirit should be sufficient proof you did this.