"Technically" they're correct. An airline ticket is a contract. If you bought a British Airways ticket to New York, and a separate Jetblue ticket to San Juan, BA's "contract" with you was only to New York. All airlines claim they do not guarantee their schedules, so they fulfilled their contract with you, although 3 hours later than scheduled. If you had bought one ticket LHR-JFK-SJU, then the "contract" would be from LHR to SJU and, most likely, they would pay your overnight expenses.
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