Changing Flight Time
Just got a nice call from AirTran - we are flying in about two months time as a family. The call was to inform us that our flight details had been changed and to call them at 1-800-247-8726 for details....
I did, the response (eventually) ...
"I'm sorry, we can't give you your new details as you booked through a travel agent."
Kind of amusing in a sad, pitiful way. What a wonderful way to do business. Luckily I can keep my work travel with airlines that still appreciate what customer service means.
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