Complaint: Customer Service Changing Flight Time
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  #2  
Old Jul 6, 2011, 12:35 PM
cortney cortney is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: Sep 2009
Posts: 288
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i didnt know airlines did that. i know cruise lines, when you book a cruise with a Travel agent you may not talk to the cruise line directly, you must call the TA and they will talk to the cruise line. the only time you may talk directly with the cruise line is if you call them or book on their website. i guess i didnt know airlines did that too since i always book with the airline and skip the TA