Aer Lingus EI 109
I do not disagree with your comment. The tickets could be changed for a change fee. Since I was put on hold and they stated a policy of no change 2 hours prior to flight time I did not get with an agent until 1:45 prior to flight. I had not missed flight at this time and should of been able to change the tickets for a $75 change fee per ticket. A complaint has been filed with Aer Lingus as well as the DOT.
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