Complaint: Customer Service Daughter sent to Beijing China w/o a passport and detained for hours by police
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Old Jul 12, 2011, 8:04 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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This was clearly an error by United, but in your expectations of compensation, you should also consider The role your daughter played. It was ridiculous for your daughter to turn up at Richmond for such a journey 35 minutes before departure.
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