When did this happen? I suspect while flying back from Cleveland. Since you had to check-in with AA they went by their rules (i.e $60 for 2nd luggage). I also suspect this didn't happen for your outbound flight from India to Cleveland, since you checked-in with BA and luggage was checked all the way through Cleveland.
In any case - AA should not have (ideally) charged you for the second luggage.
However, I didnt see anything from your note that suggests misbehavior, mental harassment, or racism (which is the title of this post). And what exactly is your justification for $5000???
If you are to complain to AA, you would need to write a clear, succinct, logical and meaningful letter. The above will just get you a 'sorry' response.
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