Complaint: Customer Service Very upset with SW
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  #3  
Old Jul 19, 2011, 5:45 PM
Gromit801 Gromit801 is offline
 
Join Date: Aug 2007
Posts: 745
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I will only address this point:

"What difference does it make who is on the ticket or who uses it?"

Terrorism. A "clean" person buys the ticket and gives it to someone on the no-fly list.

That's why the names have to match up.