Complaint: Canceled / Delayed / Overbooked delta canceles flights to save money
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  #7  
Old Jun 3, 2008, 1:15 AM
stumblein1 stumblein1 is offline
 
Join Date: May 2008
Posts: 2
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An apology is polite and can be comforting, but the person apologizing usually isn't the person that canceled my flight. I would feel better if the company apologized for their actions.