[quote=Silent Bob;2189]I'm just a bit curious and this goes out to the whole board, but how does getting an apology help things..?
Good question Bob.... an apology would probably not be enough to ever fly Delta again, but it helps to remind us of the very basics in humanity, MANNERS! Like when your 8 year old farts on a bus you want him to say "excuse me" (even though the damage has been done) because it's a basic courtesy....
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