Write to them. Tell them you had a contract, provide all the print outs and tell them they are in breach of the contract. Advise them you did not cancel the contract (if you did there would have been penalties). Give them 5 days to restore your booking. Tell them if they don't, you will book with another carrier, and you will hold them liable for your consequential damages, and will sue in small claims. Then follow through. If they don't restore the booking, they will either settle just before you get to court or they will not show and you get the judgement by default. (Unless they can prove you cancelled).
Last edited by jimworcs; Jul 23, 2011 at 6:37 PM.
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