Complaint: Baggage Problem Southwest -- Soaking Wet Luggage!
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  #6  
Old Jul 25, 2011, 8:06 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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You should complain to the DOT. I don't think Southwest can enforce their ridiculous rule of receipts. If they accept they are liable, asking fr receipts is unreasonable.
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