Quote:
Originally Posted by ytadesse
You can check it out on their terms and conditions page, that is what I still read today in clear English.
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Well, unfortunately, you chose not to read the entire page in clear English (
http://www.qatarairways.com/us/en/stop-over.html):
Qatar Airways is pleased to offer a convenient transit hotel accommodation for customers who face extended transit times in Doha, en-route to their final destination.
This service is available on a paid or complimentary basis depending on eligibility.
The type and level of airfare that you pay will govern whether you receive the service free of charge (Complimentary) or for a fee (Paid).
To learn of your entitlement, please contact your local Qatar airways office or a travel agent when making your booking.
It seems to me that you made some assumptions without doing your due diligence and then you weren't happy with the outcome. Upon reading that site, I would have certainly talked to someone from Qatar Airways before proceeding with my reservation to find out whether or not my fare was eligible or not.