Complaint: Customer Service Delta/AMEX free companion ticket a joke
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  #4  
Old Aug 3, 2011, 4:34 AM
Ombudsman Ombudsman is offline
 
Join Date: Feb 2011
Posts: 136
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Actually The Judge is correct. Your complaint is with Amex and not Delta as they are the ones who issue the certificates. I'm sure if you call Amex and bring the error to their attention they will fix the issue. I carry three airline credit cards, two of which have similar companion fare certificates. When mine arrive annually (one is electronic so a paper cert is not mailed) the expiration date is at least a year or more out. Have you douible checked the date? Are you sure it's not 2012?