I recently was traveling from Ohio and had a connection in Philadelphia, after hours of being told we would be delayed they had us move terminals to get on another plane.
There were two middle aged female customer service agents that was suppose to be there to serve us, only to be total ....... there really isn't words to describe how terrible they treated everyone.
They had no sympathy for anyone. They gave us weather excuse to our destination, when we knew that wasn't correct by contacting our destination weather area.
They raised there voices, at people and treated them like idiots. There was nothing offered to compensate, only a couple of people.
I have never been so apalled in my life. I will never travel this airline due to the lies, and treatment from these two women!!
