Complaint: Customer Service rude Delta agent
View Single Post
  #2  
Old Aug 6, 2011, 5:25 PM
swesrini swesrini is offline
 
Join Date: Aug 2011
Posts: 1
Default

I recently called up the toll free number for delta to enquire about baggage policy only to have the agent bang the phone on me. i thought it was a mistake and called again, only to be rudely told and before i could ask excess baggage, the line was cut. I was extremely polite at all times.

i next called a local number, only to find the hanging up repeated. this guy who answered was also rude and hung up before my query was answered.