The flight I came in on was over an hour late. AA said the connection would be an hour late departing O'Hare and that we could make it. It didn't. It apparently left close to on time. I don't think I'm expecting that much. Two minutes. That wouldn't of made any difference in the scheme of things. It wouldn't have been as bad if there was another flight out later. This was the last fight out for the night. I'm sure they have plenty of reasons why they didn't wait. I get that. My point is they had the opportunity to help three customers and chose not to do it. Simple as that. No one's at fault. But lesson learned: never again book the last flight out of O'Hare. It's guaranteed to be late.
|