Complaint: Check-in / Boarding Slam the door in your face
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  #4  
Old Aug 11, 2011, 8:23 PM
Gromit801 Gromit801 is offline
 
Join Date: Aug 2007
Posts: 745
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Sorry the flight was late, but here's the problem. Usually at 15-30 minutes before departure, a given flight is closed, and anyone on standby are given the seats not filled by those who didn't show up. So you very likely would not have had a seat waiting for you anyway.

The problem is not that they didn't hold the flight, it's that your first flight was late.