Yes, we did pre-pay, unfort'ly (*never* to be repeated!)
As to "locking-in" there's a big difference between locking-in an air ticket (which is a designated slot for a rather unique commodity) and a car-hire which involves a highly liquid, ubiquitous and time-flexible commodity. It is no skin off AT's nose to change the deal with Hertz (who can easily re-let that can for the unwanted week from Gatwick Airport) whereas I cd understand AT's reluctance at trying to shuffle seats and dates around within the framework of a set flight schedule with fairly full planes.
Thanks for your input, however.
Yours,
DontUseAirTransat.
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