Nine(9) days and no response from the two(2) emails I sent to Spirit Airlines customer service..Not surprising their customer servie is in India or Pakistan and they have been trained not to respond to any complaints by customers, lest they might NOT have a "script" to follow and might say something truthful by mistake, and this would violate the spirit of Spirit Airlines..(which is to never tell a customer the TRUTH about anything or else it may become a habit and ALL employees would have to be re-trained. Then luggage could only weigh 30 lbs instead of 40lbs (already 10 lbs less than any decent other airline). This added cost would absorb any truth retraining expense incurred by Spirit.
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