[Sebc]

After a miserable trip through Houston with my family trying to get to our vacation destination, I wanted to make sure everyone out there was aware of how terrible continental has become as I did not know. Apparently it is now standard operating procedure not not help passengers get to there connecting continental flights. Do not believe them when you tell them you have concerns about a connecting flight you are promised carts to get you from one terminal to another. Also there is no communication between the gates and they will make no effort to help you. Gone are the days of a rep waiting for you to rush you to your connecting flight. It's Everyman for himself!