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Old Aug 26, 2011, 6:20 AM
mishafirer mishafirer is offline
 
Join Date: Aug 2011
Posts: 1
Default Qatar Airlines had me buy tickets again in the airport

Purchased two tickets Moscow-Jakarta online with a debit card HSBC bank. I lost that card and consequently the bank closed its operations in Russia. In the airport they asked me for my card. The man at the counter agreed that if I procure the card's number he'll let me onboard. The two Qatar employees overrode him and said that it's impossible, I need to show them the card I purchased my tickets with. But wait, how can I show it if it was lost? Doesn't matter to them (this is how 5-star airline operates). So they had me buy the tickets again with another card. Interestingly, on this trip I flew AirAsia and some other airlines, which I also booked online and nobody asked me for the card. In fact, this is the only airline that makes such a big deal out of it. Thankfully I got my money back upon return. What I learned from the incident: never ever buy flight tickets online with Qatar Airlines. And just to be on the safe side, ANY tickets with Qatar Airlines.