Complaint: Customer Service Keeta; Worst Delta Representative Ever!
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  #2  
Old Sep 5, 2011, 6:29 PM
azstar azstar is offline
 
Join Date: Sep 2008
Posts: 375
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No matter how many complaints an employee generates they will never be reprimanded. Sometimes it's a union issue but airline management just generally doesn't want to deal with personnel issues.
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