I had the same problem just now trying to make a simple change to get back a day earlier from Toronto to New york. They wanted to charge me a change fee of $150 PLUS the cost of buying a new ticket one day before the flight - a total of $678! Of course I wasn't about to be fleeced this way so Air Canada is flying empty seats to LGA instead of helping a customer and collecting the still outrageous $150 change fee that I would have paid. they lose, I lose, what could possibly be the reason for a suicidal policy like this??? Thankfully I don't live in Canada so I don't have depend on this ridiculous airline.
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