Complaint: Canceled / Delayed / Overbooked United delay doubled the cost of my trip
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  #20  
Old Sep 8, 2011, 2:30 PM
Murphy Murphy is offline
 
Join Date: Aug 2011
Posts: 17
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Thanks for the response. *This does nothing to rectify the fact your company dropped me in sanfran from an international flight delayed 10 hours, then left me sort my own problems like an orphan.

This being the case how could I ever allow my daughter or another family member to fly with united? Is it typical practice or corporate policy to have unsatisfied and or disgruntled customers?

What if I didn't have the spare 1000.00? *So the underprivileged or normal run of the mill person is left to rectify your mistake?

I have a return flight to auckland with united and you will not even upgrade my flight to rectify the indifference's caused?

Being that the flight service and handling was in Australia I do have local recourse to this effect. I will be filing on my return for a complete refund through the Australian courts. You did not provide the service promised at the times promised. Breach of contract, pretty simple.

I again leave this open for your group to send out an olive branch or I'll be forced to get my 10 hours back plus.

I find it preposterous You consider yourselves customer oriented. *As they say, show me the customer service. 250 does not even come close.

Waiting for something other than 250 in united fund I will not use cause I'm only I. The USA for a month..... 2 more weeks.