Complaint: Customer Service Recent Flights immediately prior to Hurricane Irene
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  #3  
Old Sep 12, 2011, 10:33 AM
DazedNadConfused DazedNadConfused is offline
 
Join Date: Oct 2010
Posts: 41
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Interesting policy they have - customers that wisely choose to mitigate crisis/disaster get nailed with fees.

In a normal business continuity plan one facet is to save money via crisis planning.
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