Complaint: In-flight Issue Thrown Off The Plane With An Infant!
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Old Sep 27, 2011, 8:55 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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Sadly, the more likely outcome is that JetBlue will accept the word of their FA who will claim that you were disruptive and should not be allowed to fly. They are likely to not want to admit any liability for the abuse of power of their employee.

My best friend has just retired as a captain for a british airline, after 30 years. He adopted a policy of never excluding anyone from a flight, until he had personally spoken to the passenger and if required, issued a warning. This was often seen by the flight attendants as "undermining" them and if they wanted someone removed, they felt the captain should do so. He took his responsibilities as commander seriously and never did so, unless he had the opportunity to assess the situation directly. Of course, this can only be done before departure.

It is interesting to note that on a number of occasions he was not convinced that the problem was the fault of the passenger and indeed on one occasion, he had the FA taken off the flight and replaced as he felt that she was not in the right frame of mind to manage the flight.