volleymommy: you bought from Orbitz, right? That $2 is a temporary hold to make sure the CC is valid before they charge the rest of it. When you purchase the ticket you have to decline the insurance. It's shown in the total, so you should have seen it.
When you buy anything online, LOOK at the charges before you hit "buy"!
Then when you called the travelguard people they just refunded it! AWESOME!
So, what's your complaint exactly??
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