Complaint: Customer Service Keep up the Spirit (not the airline)
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  #3  
Old Sep 29, 2011, 6:45 PM
adamr adamr is offline
 
Join Date: Sep 2011
Posts: 33
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If you're from Europe, then you know Ryanair is the same way.

How did you NOT KNOW about the baggage thing? To buy the ticket you have to pass the baggage screen.

You flew in December in New York and there was a snowstorm? Well duh! That's why flights get cancelled.

Welcome to America where we pay in dollars and we pay for the level of service we wish to have.