Are you afraid of people from India? I hope not. They are people too. If you go to the website you can find the flights that have extra seats where you can use the vouchers.
Seems like you forget how they keep costs down - by reducing their costs!
Spirit is web based airline. The customer service is just there as a last resort. If they had to maintain hundreds of people and pay salaries just so they can sit on the phone with you and scroll through hundreds of flights, then they wouldn't be able to offer lower prices.
Duh!
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